cancellations and rescheduling
I have adjusted my cancellation policy to offer my clients greater flexibility. Updated: June 2024
lateness
If you are late for your scheduled session, you will receive the remainder of your scheduled time.
no-shows
If you do not contact me and do not show up for a scheduled appointment, you will be considered a no-show and billed for the full price of the session.
Insurance clients: I do not bill insurance companies for no-shows. In the event of a no-show, your card on file will be billed 100% of my list rate for the scheduled session.
sickness
Massage/bodywork is never appropriate care for infectious or contagious illnesses. Cancel or reschedule your session as soon as you become aware of symptoms, whether yours or anyone in your household. There will be no penalties for late cancellations or rescheduling due to illness.
gratuities
Appreciated, not expected. In lieu of gratuities, please consider donating to these organizations I support.
payment
I can accept cash, personal checks, credit cards, and HSA cards. Touchless payment options are preferred.
client expectations and conduct
Massage/bodywork is provided for the basic purpose of relaxation and relief of muscular tension.
If you experience discomfort during the session, immediately inform me so that the pressure, position, or environment can be adjusted to your comfort level.
Massage/bodywork is not a substitute for medical examination, diagnosis, or treatment. See a physician or other qualified medical specialist for any mental or physical health ailment of which you are aware.
Massage/bodywork practitioners are not qualified to perform spinal or skeletal adjustments, diagnose, prescribe, or treat any physical or mental illness, and nothing said in the course of the session is to be construed as such.
Massage/ bodywork should not be performed under certain medical conditions. As a receiver of services, you affirm that you have stated all known medical conditions and answered all questions honestly.
You agree to keep me updated about any changes in your medical profile and understand that I shall be under no liability should you fail to do so.
Any sexually suggestive or bigoted remarks made will result in immediate termination of the session, full payment will be collected, and you will be banned from booking with this practice in the future.